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AttorneyInformationLegalAssistance MLA-Intro You are in the "Member Services" area of our website underthe category of "Legal Assistance." Here you learn about theproper procedure to follow when legal assistance is needed as well as information about how the free plan time is determined.To proceed, simply select a subject from the menu to the left.

Legal Assistance - Introduction

MLA-1 Step 1 Collect all the relevant information pertaining to your legal issue.Step 2 Contact ALSI to obtain membership information, a list of eligible attorneys to choose from, and authorization to proceed. YOU MUST CONTACT ALSI BEFORE CALLING AN ATTORNEY! Step 3 Contact the attorney that you have chosen from the eligible list directly. Be sure to immediately identify yourself as an ALSI plan member to anyone you talk to, especially the attorney, or you may be billed.

Legal Assistance - Obtaining legal assistance

Remember: You must contact our office before calling an attorney.

MLA-2 Unless your legal issue is one that allows unlimited free time, there are two things that determine how much free time your issue is going to receive: 1 The type of case you have, such as a speeding ticket, divorce, or civil case. 2 The details of your case, such as what is needed to resolve the issue; for instance, the number of office meeting or court appearances.Therefore, it is impossible for an ALSI representative to quote you the amount of free time your issue is going to receive until you meet with an attorney and that attorney contacts our office with an explanation of what work is going to be completed. Once this is done, an exact amount of free time can be determined. Because your plan allows for unlimited consultations, it will not cost you anything to initially meet with the attorney and obtain this information.

Legal Assistance - Plan time you will receive

Note: We will be able to give you free time quotes after your first meeting with the attorney

Note: We will be able to quote you specific plan time after your first meeting with an attorney.

MLA-3 Many people choose to meet with us before contacting an attorney and ask us to stay involved until their legal issue is resolved. By keeping us involved, we can answer customer service questions, check on your case progress, review invoices, and make sure all of your needs are being met.

Legal Assistance - Assistance from our office

MLA-4 There are very strict laws pertaining to the confidentiality of clientinformation for attorneys, law firms and their staff, as well as other legalservices providers. Here at American Legal Services, Inc., all of yourinformation such as case history, membership and billing information is stored securely on our computer. Conversations with attorneys and their staff about such information is always treated with the upmost respect for your privacy.

Legal Assistance - Confidentiality

Note: The privacy and security of your personal information is one of our top priorities.

Note: The security of your personal information is one of our top priorities

MLA-5 Your membership with American Legal Services, Inc. will provide you with affordable access to our legal system. However, to optimize the benefits of your membership, be sure to follow the steps explained in that section of our website. ALWAYS be sure to contact American Legal Services, Inc. before contacting an attorney. By calling us first, you will be assuring that the proper plan credit is applied to your legal issue and that the attorney you wish to use is properly enrolled in our plan for your type of legal issue. This simple three minute phone call could be the difference between an affordable legal issue and a very costly one.

Legal Assistance - Summary

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