	What to when an ALSI client calls.
	Follow these steps when contacted by an ALSI plan member:
	First	If the case is of interest to you, schedule an initial consultation with the client.
	Second	During the consultation, determine what course of action is needed to assist the client. Inform the client that you need to discuss the case with ALSI before quoting a fee.
	Third	Contact ALSI to determine the appropriate amount of complimentary time based not only on the case but the member's plan type.
	Fourth	Contact the client and provide the appropriate retainer or fee information.


	NOTES:
		NEVER quote a fee until you discuss the matter with ALSI.
		Not all ALSI plan members have the same plan which results in different levels of free time.